Privacy Notice

By submitting this form, you consent to Urgent Dental Relief contacting you by phone, text message, or email regarding your appointment request and dental care. Your personal information will be used only to respond to your inquiry, schedule your appointment, and provide requested services. We do not sell or rent your personal information to third parties. Please do not include sensitive medical information in this form. By submitting your information, you acknowledge that you have read and agree to our Privacy Policy.

Privacy Policy

Effective Date: July 2, 2026

Urgent Dental Relief (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

When you use our website, request an appointment, or contact our office, we may collect information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Preferred appointment date and time
• Reason for your visit
• Insurance information (if voluntarily provided)
• Any additional information you choose to submit through our website, text messages, chat, or email

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referral source
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to appointment requests and inquiries
• Schedule and confirm appointments
• Communicate with you regarding your dental care
• Verify insurance information when applicable
• Improve our website and patient experience
• Send appointment reminders and follow-up communications
• Maintain website security and prevent fraud
• Comply with applicable legal and regulatory obligations

HIPAA Notice

If you become a patient of Urgent Dental Relief, your protected health information (PHI) is protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. This Privacy Policy applies only to information collected through our website. Your medical records and protected health information are governed by our separate Notice of Privacy Practices, available upon request at our office.

Please do not submit confidential medical information through website contact forms unless specifically requested.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, enhance user experience, and measure the effectiveness of our marketing efforts. You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party providers to assist with website hosting, appointment scheduling, analytics, online advertising, payment processing, review management, and patient communications. These providers may process information on our behalf and are expected to maintain appropriate safeguards.

Communications

If you provide your phone number or email address, you consent to receive communications related to your appointment requests, scheduling, treatment, office updates, appointment reminders, and responses to your inquiries. Message and data rates may apply for text messaging based on your mobile carrier.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Provide requested services
• Process appointments
• Verify insurance coverage
• Work with trusted service providers
• Comply with legal obligations
• Protect the safety, rights, or property of our patients, staff, or practice

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of internet transmission is completely secure, we continuously work to protect the information entrusted to us.

Data Retention

We retain personal information only for as long as necessary to provide requested services, comply with applicable legal requirements, maintain business records, and resolve disputes.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children through our website without appropriate parental or guardian involvement.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites that we do not own or control.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us: